Special Kids Connect

A Digital Platform Built Around Access

eLab Communications has worked with Special Kids Connect across multiple generations of its website, evolving the digital experience alongside the organization’s programs and community needs.

The platform was designed to make information easier to find for parents, caregivers, professionals and families while giving staff a flexible system for managing programs, events, resources and organizational content.

Accessibility is a central part of the experience, reflecting the needs of the community the organization serves rather than being treated as an afterthought.

• Multiple generations of website development
• Responsive and mobile-friendly experience
• Custom content management
• Program and services content
• Family and caregiver usability
• Accessibility-focused UX
• Ongoing platform evolution

Resources, Events + Program Intake

The Special Kids Connect platform includes dynamic tools that help families move beyond simply reading information and connect directly with available resources, events and programs.

eLab developed a categorized resource directory designed to help parents and caregivers discover relevant services, along with event functionality and digital intake workflows that allow the organization to collect and manage information from people interested in programs and services.

• Dynamic resource directory
• Categorized service listings
• Search and discovery tools
• Community events
• Event registration workflows
• Program application and intake forms
• Administrative content management

Custom Toy Library Management

One of the platform’s most specialized components is a custom Toy Library system developed by eLab Communications.

The module provides families and caregivers with a browsable catalog of available toys and resources while giving staff administrative tools for managing inventory, tracking check-outs and returns, and maintaining records of who is using each item.

The result connects a public-facing discovery experience with the operational system required to manage the physical lending library behind it.

• Searchable Toy Library catalog
• Toy and resource inventory
• Check-in and check-out tracking
• Borrower records
• Item availability tracking
• Administrative management
• Public catalog experience

Accessibility + Ongoing Platform Support

Because Special Kids Connect serves children with special needs and the people who support them, accessibility is an especially important part of the digital experience.

eLab implemented accessibility-focused design and development practices throughout the platform and incorporated eLab-developed accessibility functionality to give users additional tools for adapting the experience to their needs.

eLab continues to support and evolve the platform as the organization’s programs, resources and digital requirements change.

• Accessibility-focused design
• ADA / WCAG best-practice implementation
• eLab accessibility functionality
• Responsive delivery
• Ongoing platform support
• Technical maintenance
• Continued feature development